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MAIN MENU

FUNCTIONS

TECHNICAL,

SERVICE & CARE

www.bayerdiabetes.com/us

Need Help? Call toll free: 1.800.348.8100 (available 24 hours a day, 7 days a week)

Used Test Strip

Remove used strip.

Repeat test with new

strip.

E02

Error Detection Displays

An error screen will always have an “E” with a number

in the lower left hand corner of the display.

If there is an error (hardware, software, testing errors)

detected by your meter, your meter will beep twice.

You will see specific instructions to guide you. The first

line of the error screen will tell you what the error is.

The next lines describe what you should do. When an

error screen has an OK shown, press the button next to

it to continue.

NOTE: If your screen displays a “connection error”,

your test result was not sent to your compatible

Medtronic MiniMed device. Make sure your

ONTOUR

NEXT LINK meter is within 4 feet of your

compatible Medtronic MiniMed device and the

device is set to accept meter results. Your meter ID

must be programmed into the device. Refer to the

separate Medtronic User Guide.

Check the device display to see if your meter’s

glucose result has been received. If it has not, you can

enter the test result manually. If you continue to have

problems, contact Bayer Diabetes Care Customer

Service at 1-800-348-8100 (available 24 hours a day,

7 days a week)

Error Detection Displays

Transferring Data to Medtronic’s CareLink

Personal Therapy Management Software

IMPORTANT:

Bayer’s CONTOUR

NEXT LINK meter has only

been tested for use with Medtronic’s CareLink

Therapy Management Software and Bayer’s

GLUCOFACTS

DELUXE diabetes management

software. Bayer is not responsible for any

erroneous results from the use of other software.

For more information, call Bayer Diabetes Care

Customer Service at 1-800-348-8100 (available 24

hours a day, 7 days a week) or visit our website at

www.bayerdiabetes.com/us.

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